Installing LightUp on Windows

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hi47
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Joined: Fri Apr 01, 2016 10:55 pm

Re: Installing LightUp on Windows

Postby hi47 » Sat Apr 02, 2016 5:02 pm

AdamB wrote:On Macintosh there are 2 locations:

MacintoshHD:/Library/Application Support/Sketchup 2016/SketchUp/Plugins

And also a hidden folder which you can reveal by opening Finder and typing: Shift+Apple+G

and typing: ~/Library

and then navigating to Application Support/Sketchup 2016/SketchUp/Plugins

Adam


Hi Adam, I did everything you mentioned and there is no hidden lightup anywhere on my laptop. Would you suggest uninstalling sketchup completely and then installing it again? Perhaps that might work?

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AdamB
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Re: Installing LightUp on Windows

Postby AdamB » Sat Apr 02, 2016 5:22 pm

For Macintosh, we posted a Uninstaller on the forum you can run which should wholly remove ALL versions of LightUp.

See here viewtopic.php?f=5&t=1714

Adam
Developer of LightUp http://www.light-up.co.uk

hi47
Posts: 5
Joined: Fri Apr 01, 2016 10:55 pm

Re: Installing LightUp on Windows

Postby hi47 » Sat Apr 02, 2016 6:49 pm

AdamB wrote:For Macintosh, we posted a Uninstaller on the forum you can run which should wholly remove ALL versions of LightUp.

See here viewtopic.php?f=5&t=1714

Adam


Yes, I already ran that on my mac as well.

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AdamB
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Re: Installing LightUp on Windows

Postby AdamB » Sun Apr 03, 2016 10:30 am

Can you open the Ruby console (menu Window->Ruby Console) and type:

$:

which will show all the places your Sketchup is searching for Extensions.

Adam
Developer of LightUp http://www.light-up.co.uk

hi47
Posts: 5
Joined: Fri Apr 01, 2016 10:55 pm

Re: Installing LightUp on Windows

Postby hi47 » Sun Apr 03, 2016 12:31 pm

AdamB wrote:Can you open the Ruby console (menu Window->Ruby Console) and type:

$:

which will show all the places your Sketchup is searching for Extensions.

Adam


Hey Adam, great news. I went ahead and did what you suggested but still couldn't find the lightup file. I saved my model to a usb and went ahead and COMPLETELY uninstalled sketchup. I then redownloaded it and redownloaded my retail.rbz file. It worked without hitch! Thanks for all the help.


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