Installing LightUp on Windows

[hi47]

On Macintosh there are 2 locations:

MacintoshHD:/Library/Application Support/Sketchup 2016/SketchUp/Plugins

And also a hidden folder which you can reveal by opening Finder and typing: Shift+Apple+G

and typing: ~/Library

and then navigating to Application Support/Sketchup 2016/SketchUp/Plugins

Adam

Hi Adam, I did everything you mentioned and there is no hidden lightup anywhere on my laptop. Would you suggest uninstalling sketchup completely and then installing it again? Perhaps that might work?

[AdamB]

For Macintosh, we posted a Uninstaller on the forum you can run which should wholly remove ALL versions of LightUp.

See here viewtopic.php?f=5&t=1714

Adam

[hi47]

For Macintosh, we posted a Uninstaller on the forum you can run which should wholly remove ALL versions of LightUp.

See here viewtopic.php?f=5&t=1714

Adam

Yes, I already ran that on my mac as well.

[AdamB]

Can you open the Ruby console (menu Window->Ruby Console) and type:

$:

which will show all the places your Sketchup is searching for Extensions.

Adam

[hi47]

Can you open the Ruby console (menu Window->Ruby Console) and type:

$:

which will show all the places your Sketchup is searching for Extensions.

Adam

Hey Adam, great news. I went ahead and did what you suggested but still couldn't find the lightup file. I saved my model to a usb and went ahead and COMPLETELY uninstalled sketchup. I then redownloaded it and redownloaded my retail.rbz file. It worked without hitch! Thanks for all the help.